FAQ's
Have a question about registering with us
or accessing our support?
We know trying something new can feel daunting, especially when it comes to reaching out for support.
That’s why we’ve put together answers to some of the most common questions young people have about registering with Teens Unite and coming along to our activities.
If you don’t see the answers you’re looking for or just want to chat with us before signing up, we're here to help - anytime!
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T: 07715 562 709
E: teens@teensunite.org​
I was diagnosed with cancer as a child, will you still support me?
Absolutely! As long as you're currently aged 13-24, and living in the UK, we're here for you, however long it's been since you were diagnosed with cancer.
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We're here for parents and siblings too, find out more here.
I'm now in remission - is your support still available to me?
Yes! We know cancer can have a lasting impact on your life, which is why our support doesn't end with treatment.
Our support is tailored to support you through every stage, and you can register with us at any time - whether you've recently been diagnosed, currently having treatment, or navigating life in remission or beyond.
Do I need to be referred by my social worker or medical team?
No - there's no referral process in place. Whilst your social worker or medial team may recommend our support to you, we encourage young people to register with Teens Unite themselves.
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It's quick and easy to do - sign up here.
Do I need permission from my medical team?
You don't need permission from your medical team if you are feeling well enough to attend. If you don't feel quite ready for our in-person events just yet, there's plenty of digital activities for you to get involved with!
All we ask is that you are able to self-medicate or you bring a parent or carer who usually helps you with this.
Are the activities fully accessible?
Every effort is always made to ensure our activities and residential stays are as inclusive and accessible as possible. If you have any specific concerns or requirements, please reach out to a member of our team.
E: teens@teensunite.org
T: 07715 562 709
I have a carer - are they able to come with me?
Of course! Your carer is welcome to attend to support you we'll just need to be made aware in advance, so we can account for this in our numbers.
Do I have to pay for the activities or residential stays?
No! It’s on us. Our support is free of charge - you won’t have to pay for our activities, stays, programmes or events.
What happens about travel arrangements?
You will be responsible for making your own travel arrangements to and from our activities and residential stays. If you need help with putting plans in place or would like to talk to us about subsidising travel costs, please get in touch.
T: 07715 562 709
Can I bring someone with me?
We know you may be feeling nervous ahead of your first activity with us, so you’re more than welcome to bring someone with you (just let us know in advance). We’re also happy to meet you before, so you’re not turning up alone.
But trust us, everyone's in the same boat and there's no need to feel nervous - you’ll make friends in no time!
Who will be there?
At least one Teens Unite TYA team will always be at our activities and events, along with other members of staff from Teens Unite. You can expect there to be 10-15 other teenagers and young adults for you to connect with. At our residential stays, there’s normally between 20 - 25 young people.
How many activities can I sign up to?
There’s no limit! The more activities you attend, the more you will benefit from meeting others, and taking part in different experiences. If an activity is oversubscribed, the TYA team will create a waiting list.
Do I have to speak about my diagnosis?
There will never be an expectation for you to talk about your cancer diagnosis. If you want to share your experiences with others please do, but there’ll never be any pressure. The focus is always on the activity we’re doing, rather than about cancer.
Is any support available for my family?
Yes! We offer support to parents and siblings, too and you can find more information about how we can help, here.
That is what’s so different and wonderful about Teens Unite, you don’t only meet people, you create friendships that last. That girl with the brain tumour ends up becoming your new best friend.
Azreen, diagnosed with Ewings Sarcoma, aged 19